If you are experiencing issues when trying to play Helldivers 2 here are a few things you can try to resolve the issues you may be encountering.
- If you are playing on PC make sure that your system meets the minimum requirements.
- If you’re experiencing issues with textures or the graphics of the game and you exceed the minimum requirements then check and make sure that your Graphics Card Drivers are up to date.
- Update all Drivers for your PC - such as your motherboard, GPU drivers, network drivers, etc. Outdated drivers on any components are a common cause of many issues
- Verify File integrity - Right click the game in your Steam Library > Properties > Installed Files > Verify file integrity.
- Delete the content of the Arrowhead Appdata folder - you can find the folder by pressing Windows + R and then typing "%appdata%"
- If you are experiencing issues and your specifications/drivers are all fine then please try to fully uninstall and reinstall the game.
- Adding the string '--use-d3d11' to the launch options of the game directly is a possible fix for some (usually lower-end systems), but may make it worse on others, in which case you should change it back.
- Enabling/Disabling Async Compute may aid performance for some users, depending on hardware.
If you are still unable to play the game after this step you will need to reach out to our support team for assistance. You can contact them here: https://arrowhead.zendesk.com/hc/en-us/requests/new
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